Software Solution Architect / Dellas, TX / 01/16/23 – present (7 months)
- Constructs logical architectures and documents systems and process flows to achieve business objectives.
- Assists in integrating the authentication process of Thryv web/mobile applications with Auth0.
- Leads Tealium/Pendo/Heap projects for the command center, business center, marketing center, and Thryv Pay.
- Reviews, tests, and signs off on Tealium/Pendo/Heap installation scripts, including documentation.
- Leads Tealium stand-up meetings for any updates or blockers.
- Leads technical meetings with engineers from other companies such as Auth0, Zendesk, Tealium, Heap, and Pendo.
- Regularly supports any login issues for Thryv business owners and Thryv employees via Zendesk.
- Creates documents with diagrams, code snippets, images, and steps for the Tier 2 support team to follow.
- Works with Tray.io workflow to create a RESTful service between web applications, Auth0, Pendo, Heap, and Snowflake.
- Leads the integration of SAML 2.0 with custom SAML assertions from Auth0 to Zendesk for the Thryv Support Center.
- Leads the process to migrate authentication for all Marketplace (Thryv Apps) to Auth0.
- Architects and develops the Advanced Campaign Editor (ACE) react application for the Marketing Center Team.
- Writes Python scripts to parse Excel files and folders, apply logic, and generate the output folder as a zip file.
- Builds the back-end API for ACE to perform CRUD operations on templates, including Amazon S3 integration.
- Documents all processes in phases in Notion, including diagrams, code snippets, images, PDFs, GIFs, and demo videos.
- Develops the react app for ACE that communicates with the API and the bee.io API for all email templating designs.
- Writes end-to-end tests to log in, perform CRUD operations on an object, and log out using Cypress.io.
- Writes unit tests for all the ACE APIs using Node.js, Express.js, and Karma.
- Involves in the process of patching Cloud Application Security Assessment (CASA) work for the Command Center.